Occupational Therapy Case Worker
£28,087.56 per annum
Part of The Norse Group, N-Able specialise in providing mobility equipment and assistive technology to customers and clients across the County. Our aim to keep customers safe, happy and healthy in your own home for as long as possible.
Due to recent expansion, we currently have an opportunity for an Occupational Therapy Case Worker to join our team in Buxton, working as part of our new joint venture partnership with High Peak Borough Council and Staffordshire Moorlands District Council.
The Role
You will play a key part in our Case Management Team, being the first port of call when customers contact us to access and discuss our services. This front facing position which requires you to provide a complete customer service experience, gathering understand the caller’s needs and explain how our Disabled Facilities Grants (DFGs) services work and coordinate the client with the appropriate practitioner.
Within this role you will be required to:
- Matching the client with the appropriate practitioner, including contacting the practitioner for their availability
- Liaise with GPs, solicitors, employers, occupational health and medical insurance companies regarding referrals when applicable
- Refer any ‘at risk’ cases to the appropriate clinical manager or safeguarding member of staff
- Deal with enquiries from clients and customers
Our Successful Candidate
This role will provide our successful candidate a great opportunity to further their knowledge and experience within the industry. We are looking for you to display:
- Good understanding and knowledge of potential major adaptations at resident’s properties
- Clear understanding of what DFG’s are and how these are being provided to resident with long term physical needs
- Ability to engage with vulnerable clients and work collaboratively with colleagues, be a team player with a can-do attitude and a positive outlook
- Able to manage own time well and prioritise to meet deadlines
- Hold a Full UK Drivers Licence to meet travel requirements for the role
The Offer
- Competitive salary of £28,087.56 per annum
- 25 days annual leave plus bank holidays
- Statutory NEST pension scheme
- 4 + 4 sickness scheme
- Opportunities for further development within a growing, national organisation
- Company discounts & benefits
An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please click here for details of our DBS policy relating to the recruitment of ex-offenders.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.