This vacancy is now closed


Receptionist – South West Norse

  • Location: County Hall, Exeter, EX2 4QD
  • Salary: £22,672.00 pro rata, equating to £10.90 per hour
  • Hours per week: 10
  • Shift pattern: Monday and Tuesday, 07:00am-12:00pm

South West Norse represents the highly successful joint venture partnership between Norse Group and Devon County Council, providing a range of facilities management and contract services across the South West region. We currently have an excellent opportunity for a Receptionist to join our team at County Hall in Exeter on a permanent, part-time basis.

The Role:

As Receptionist, you will be responsible for providing excellent customer service and resolving queries at first point of call wherever possible. Your duties will also consist of:

  • Supporting our Facilities Management team with general administrative and clerical tasks such as updating and maintaining information systems, including the helpdesk works orders.
  • Assisting with the financial procedures by raising orders, processing invoices, analysing and maintaining information.
  • Coordinating arrangements for meeting room bookings and taking responsibility for the smooth operation of the process
  • Managing of security and smartcard systems, including issuing and maintenance of smart cards.

Our Successful Candidate:

We are looking for a confident, enthusiastic and focused individual to ensure our professional services are delivered alongside:

  • Previous customer service experience
  • Self-motivated, able to work under own initiative.
  • Able to plan, organise and prioritise work effectively
  • Excellent IT skills including ability to troubleshoot in respect of IT equipment
  • Able to work flexibly to meet the demands of the job/operational requirements.

Our Offer:

  • £22,672.00 pro rata per annum
  • 20 Days annual leave plus 8 bank holidays
  • Statutory sickness pay scheme and NEST Pension
  • Professional training and development
  • Access to group wide benefits and offers

Please read the attached job description and person specification to ensure you meet the criteria for the role before applying.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage